{"xsrfToken":"4f7a375cde49ef6340a2fcabb269c44f41be082b_lout","branding":{"id":"3","key":"glt","name":"Grality","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#4e9e2f","headerLinkHoverBGColor":"#4e9e2f","headerBadgeColor":"#4e9e2f"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/55f2cc92-260f-4940-b984-ca9e8ba2c2ec/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZDE4MDAyNS0zNWVkLTQzN2MtODEzMy1hMWUzMDEyMWY1MzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU1ZjJjYzkyLTI2MGYtNDk0MC1iOTg0LWNhOWU4YmEyYzJlYyI6WyJyZWFkIl19LCJleHAiOjE3Mzg3NjgxMDksIm5iZiI6MTczODc2NzUwOX0.lJl04p277Ih9RfQf46HoZ3Ub_fAFG7njQuHF4F3c-0k&client=1d180025-35ed-437c-8133-a1e30121f533&mode=fit","logoId":"55f2cc92-260f-4940-b984-ca9e8ba2c2ec","isLogoAvailable":true,"helpCenterTitle":"Welcome to Grality User support","sharedPortalName":"Grality User support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Grality User support","sharedPortalName":"Grality User support","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue au support utilisateurs Grality","sharedPortalName":"Support Utilisateurs","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#68bd46","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/590dbfeb-16a7-462a-83d9-1e0d6ada3892/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZDE4MDAyNS0zNWVkLTQzN2MtODEzMy1hMWUzMDEyMWY1MzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU5MGRiZmViLTE2YTctNDYyYS04M2Q5LTFlMGQ2YWRhMzg5MiI6WyJyZWFkIl19LCJleHAiOjE3Mzg3NjgxMDksIm5iZiI6MTczODc2NzUwOX0.SVsp0QG6pNj9TY8xJ0nqxTyehwZd49U_EPUf1ZehCCI&client=1d180025-35ed-437c-8133-a1e30121f533&height=300&mode=fit","bannerMediaApiFileId":"590dbfeb-16a7-462a-83d9-1e0d6ada3892","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"glt","projectId":10002,"serviceDeskId":3,"name":"Grality","description":"<p>Welcome! You can raise a request for Grality using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"34","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://grality.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[11],"key":""},{"id":"36","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://grality.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[11],"key":""},{"id":"38","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://grality.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[11],"key":""},{"id":"31","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://grality.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[11],"key":""},{"id":"35","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://grality.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"General"}],"orderMapping":{"11":[36,31,38,34]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"39d83ba2-3e99-3128-8c70-e0a2c0f7f81e","appLinkName":"System Confluence","appLinkUrl":"https://grality.atlassian.net/wiki","spaceKey":"GRALITY","spaceName":"Grality","spaceUrl":"https://grality.atlassian.net/wiki/spaces/GRALITY","isServer":false},"labels":[],"projectKey":"GRL","serviceDeskId":3,"kbLinkDomainURLs":["https://grality.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GRL","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"French (France)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZDE4MDAyNS0zNWVkLTQzN2MtODEzMy1hMWUzMDEyMWY1MzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzg3Njg3MDksIm5iZiI6MTczODc2NzUwOX0.o0wmTC0neGseXfXPqBtB7THD1d3TOjK3iRtWTaWXCaI","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"1d180025-35ed-437c-8133-a1e30121f533","tokenDurationInMins":20}},"reqCreate":{"id":34,"projectId":10002,"form":{"name":"Other questions","descriptionHtml":"","callToAction":"Other questions","intro":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","instructions":"","icon":10549,"iconUrl":"https://grality.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/34","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/34","calendarParams":{"firstDay":0,"date":"2025-02-05T15:58:29+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZDE4MDAyNS0zNWVkLTQzN2MtODEzMy1hMWUzMDEyMWY1MzMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzg3Njg3MDksIm5iZiI6MTczODc2NzUwOX0.o0wmTC0neGseXfXPqBtB7THD1d3TOjK3iRtWTaWXCaI","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"1d180025-35ed-437c-8133-a1e30121f533","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}